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Facebook Offers - Marsh Engle Claimed Macy's

Facebook Launches ‘Facebook Offers’ For Businesses

By Mari Smith | February 29, 2012

A few select brands on Facebook are currently running tests of a new Facebook product for businesses called “Offers.” The most recent Offer, which generated a fair amount of buzz in the past week, was posted by Macy’s. Macy’s first posted the Offer on Thursday, February 23rd at 7:11am Pacific with an expiration date of…

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Facebook Groups - New Design With Cover Image

Facebook Groups Get A New Design — With Cover Image

By Mari Smith | February 23, 2012

The din of excitement about Facebook Timeline for Pages might be drowning out any news about a new look for Facebook Groups! InsideFacebook.com first announced this change on February 2nd, showing this group with the new design. But, I didn’t see or hear much more about it. Until now! It seems Facebook has been testing…

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Coca-Cola Facebook Timeline Brand Page

Coca-Cola Testing Facebook Timeline Brand Page?

By Mari Smith | February 17, 2012

Facebook’s Timeline design for Pages is coming very soon! As mentioned in this post, rumor has it that Facebook will be announcing Timeline for Pages at the first ever Facebook Marketing Conference on February 29th in NYC. (The conference is invite-only, but save the date as the event will be livestreamed! Details here.) The buzz…

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Facebook Photo Viewer - Options

5 Facebook Changes: Ticker, Photos, Timeline for Pages and More

By Mari Smith | February 11, 2012

Every time you log on to Facebook, you may notice a subtle change… or a massive change! This post serves to address a few of the smaller changes you may not have noticed yet, and also to let you know about a couple of major changes coming in 2012! 1. Hide the Ticker! If the…

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Mari Smith - Facebook Timeline Cover Image

Facebook Timeline Cover Images – Is Promotional Content Allowed?

By Mari Smith | December 16, 2011

When you switch to the new Facebook Timeline, one of the first new features you’ll see is the ability to add a large “Cover” image. You’ll also be able to see the Cover images of all other Facebook users who have switched to the new Timeline. (After December 21st, everyone on Facebook will have their…

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Social Network Flow Chart by BreakingCopy.com

7 Ways To Craft Your Facebook Posts For Maximum Shares

By Mari Smith | November 14, 2011

Facebook recently changed the way users interact with content on fan pages: any user, including non-fans, can now post on fan page walls and like/comment/share fan page content. In other words, a Facebook user does not have to first like your fan page before they can interact with your content. This is a good thing!…

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Heart Hands - Mari Smith

12 Tenets of Relationship Marketing Effectiveness

By Mari Smith | October 27, 2011

Relationship marketing refers to everything you do to make your prospective and current customers aware of your products and services, position your business in their minds as the obvious choice, and help you to build lifelong, profitable relationships with them. Whereas the traditional marketing approach is transactional, relationship marketing is relational. Old-style marketing mostly focuses…

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The New Relationship Marketing - by Mari Smith

Relationship Marketing and Social Media Projects — Mega Update

By Mari Smith | October 24, 2011

This post serves as an update of all I’ve been working on over the past couple of months — I ended up taking an unintentional hiatus from publishing my own blog posts since August. Phew! Not for lack of activity, that’s for sure. 😉 I’ve been keeping all my social channels engaged and current, including…

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What’s So Exciting About Google+ – An Overview

By Mari Smith | August 8, 2011

Is Google’s hot new social network Google+ a serious “threat” to Facebook? Or Twitter? In the short or long term, I don’t think so. But, Google+ will certainly make Facebook, in particular, more agile and determined to continue improving its array of products. (In fact, the first thing Mark Zuckerberg said at the start of…

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