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463 Comments

  1. tom_merle on August 26, 2010 at 5:29 pm

    When attempting to register our name for a page I get “Our automated system will not allow the name “winecoop”. It may violate our Pages Guidelines or contain a word or phrase that is blocked to prevent the creation of unofficial or otherwise prohibited Pages. If you believe this is an error, please contact our Customer Support team.” I contacted them stating that wine.coop is our domain name, but hear nothing back. We are a registered buyers cooperative http://www.nic.coop/whois/wine.coop. We are structured on cooperative principles, and intend to offer an alternative to ~wine.com~ which has a Facebook page with over 16,000 likers http://www.facebook.com/winecom?ref=ts. So if they can do it, why can't we?



    • Mari Smith on September 1, 2010 at 11:25 pm

      Oh wow – sounds like a bug in the system. I would just use this form to contact Facebook: http://www.facebook.com/help/contact.php?show_form=username_infringement — I've had clients use this with success to get the name they wanted that wasn't registering properly for them.

      Good luck!!



      • tom_merle on September 2, 2010 at 12:03 am

        I gave up, but more accurately, and knowing that there are pros and cons

        with each, I decided to go with groups instead of pages. I/we really want

        members not “Likers.” But I am glad to have that form.

        Many thanks for responding, Mari!

        TOM



  2. Chance Chapman on August 26, 2010 at 4:29 pm

    Thank you for the great list! It is very helpful to have all of these located in one stop.

    ———–
    Chance Chapman
    co-Founder of WeTeachFacebook
    http://wwwfacebook.com/WeTeachFB



    • Mari Smith on September 1, 2010 at 11:26 pm

      My pleasure – thanks for stopping by, Chance!



  3. Arc74 on August 26, 2010 at 12:23 am

    With all the links you’ve provided, you havent provided one email address !!!

    I just recieved the following email from Facebook:
    We have detected that your Facebook account is infected with a form of malware, or virus, called Koobface. You downloaded the virus after receiving a message from a friend, which invited you to view a video. To restore your account, please log into Facebook and follow the instructions you see there.

    So i logged on and followed the instructions.
    Instruction #1, get a code texted to you. No problem, done.
    Instruction #2, paste that code on the page that requested it. PROBLEM. There is no where to paste the code.

    So now what do i do?? Am totally frustrated

    Annabelle



    • Mari Smith on September 1, 2010 at 11:28 pm

      Sorry to hear of your predicament, Annabelle and apologies for the delay in replying to you.

      Gosh, this does sound very fishy indeed. Hmmm, I could swear there was a contact form for this type of issue but am not seeing it. Maybe try this one? http://www.facebook.com/help/contact.php?show_form=disabled

      Also, sadly, yes – Facebook does not provide any way to contact them by email anymore. It's all done by these forms.



  4. Julieanne van Zyl on August 25, 2010 at 10:33 pm

    Mari, this is an amazingly and incredibly valuable resource for Facebook users!



    • Mari Smith on September 1, 2010 at 11:29 pm

      Bless you – thanks for saying!! 🙂



  5. MichelleLydy on August 24, 2010 at 11:12 am

    My name is Robert E. Lydy III, I recently got a new cell phone and was trying to access facebook on it. This has disabled my account. When I log on from a computer it gives me a series of pictures to look at. Some of these people I haven't seen since 1988 so I don't recognize them. Then it says it will send a text to my phone for a conformation number and I am not recieving that either. Please email me at MichelleLydy@msn.com to tell me how to rectify this.



  6. Nataliemlees on August 23, 2010 at 2:11 pm

    Helpful for most things but my question seems to be an unanswed one.

    Someone keeps getting photos of dresses I have made removed from my business page. They are my intellectual property, so how can FB remove them? Thay say I can fill in a form to appeal, but I cannot find this form.

    Thanks

    Natalie



  7. Cheryl on August 20, 2010 at 12:37 pm

    How am I notified if someone “likes” my Facebook Page?
    Am I notified of who that is?



    • Mari Smith on August 24, 2010 at 10:04 pm

      Hi Cheryl — no, Facebook does not currently notify fan page owners when someone likes their page.



  8. Ron on August 19, 2010 at 5:10 pm

    Mari I have a huge problem! My requests box on my home page disappeared and i am not able to get any gifts or requests. Can you help me? I have looked everywhere



    • Mari Smith on August 24, 2010 at 10:04 pm

      Wow, that's odd – sounds like a temporary bug. Did it get resolved yet?



  9. Maureen on August 11, 2010 at 10:14 pm

    Thank you, thank you, thank you! This couldn't have come at a better time. I needed to get a hold of facebook and you made it that easy!



  10. AG on August 3, 2010 at 1:51 pm

    Hello.
    Its very difficult to browse all the links in one page.
    Try to use Gimao.com widget for presenting as folders directory



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