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463 Comments

  1. Eric Straatsma on April 16, 2011 at 9:27 pm

    I cannot even login to Facebook to ask you for help. I was acessing my account on Facebook and logged out for the day a few days ago. When I came back I was told I had to verify my account, because it had been phished.

    To get back into my account, they asked me to verify some of my 2,000 friends by picture alone. Guess what? I do not KNOW 2,000 people by picture or even name, etc… So I tried several times but it kicks me out because of incorrect answers. Gee, anyone else have problems with matching 2,000 pictures with names? I am stuck. There are no email addresses to contact Facebook.

    I did manage to get in once, but then it kicked me out again, with the same message. I saw no problems with my email, Facebook account or computer. I just checked my computer, after this happened with three different spyware, malware software and Windows Defender. They all found nothing.

    So now what? This all happened the day after I posted that Facebook should switch to green power, instead of using coal to power their website. Could they be locking me out on purpose, just because of this?

    Please reply to me via email realestatesolutionsprovider@boxbe.com



    • Curranbill1 on April 20, 2011 at 12:05 am

      I’m having the same problem. Any solution for it?



    • Coppertop422003 on April 22, 2011 at 6:33 pm

      a friend is having the exact same problem,, i would be greatful to know the answer to fix it too,, ty,, mary



  2. Tokyobluemoonlight on April 16, 2011 at 8:13 pm

    How does facebook generate which friends appear at the top of your profile?



  3. Jamus on April 15, 2011 at 5:33 am

    My account was the target of a very effective April Fools prank – and has now unfortunately been placed in a memorial state.

    All attempts to contact facebook have been unsuccessful.



  4. Lovukanna on April 13, 2011 at 10:52 am

    Haii Myself Ammi

    🙁 please some one help me please please..my Facebook account has activated with my husbands name which i mentioned as “lovukanna” but suddenly i got one warning from Facebook authority says to confirm my Facebook account with my mobile number. Am continually trying to verify my account but am not getting the verification code to my mobile number. How can i access my account..please some one help me please :'(



  5. BrianG on April 12, 2011 at 8:44 pm

    I am brand new to Facebook but have been blocked twice — once for two days and the second time for four days — from sending invitations to people. The message said it was because I was spamming, but I wasn’t; I was contacting people I have known for years. The second time, I contacted someone who I worked with years ago and I was warned not to contact people I don’t know. What do I do to restore my status and keep this from recurring?



    • Elliejay21 on April 19, 2011 at 8:42 pm

      Same basic thing happened to me – I have been on facebook for almost 4 years with no problems, and on Friday my account was hacked and subsequently disabled. I created a new profile & when I uploaded my addressbook to refriend some of my real-life friends and family, I was accused of being a spammer and blocked… when does this end? People in my family are sending me messages asking why I have “unfriended” them, and I cannot even reply!



    • Rosss3 on April 28, 2011 at 6:30 pm

      the exact same thing is happening to me. friends ive known for over ten years and people with over 8 mutual friends and fuckbook says i am blocked for 4 days because i obviously dont know them. i only have about 50 friends right now. there are people with thousands. how do they know “everybody” on their list



  6. Mel on April 11, 2011 at 4:06 am

    I went to login the other day and found a large WARNING that I had uploaded a photo that violated their terms and conditions. THIS WAS NOT TRUE.
    How can I contact them as I found this very distressing as I would do no such thing.



  7. Jamie on April 9, 2011 at 8:58 pm

    My account was disabled because Facebook claimed my identity was a fake. My account was 100% honest information. I did nothing wrong, and I don’t understand why this has happened to me. I have tried to contact them, but they have not yet replied. I have never done anything to deserve this treatment.



  8. Dgraves28 on April 9, 2011 at 11:51 am

    I am trying to change by email address and I have emailed to you 2 times before and it is also on your facebook and I have sent 10 other emails and no one not even you are attempting to help



  9. sandy s on April 7, 2011 at 11:40 pm

    I was hacked on 3/20/11 and after being blocked for over 24 hours, I was reinstated, and then a day later hacked into again. This time the hacker changed my name. How and who do I reach to get this account back in my name. Everything I try I get messages “that my email reached a auto message and the message won’t reach customer service.” Even the one I replied to Cindy, who said she would be handling my Zynga account, getting migrated over to my new FB account. I am beyond upset. FB wont reply, Zynga won’t reply. How do I get help to get my account back. I have run out of ideas. LOUSY way to handle customer service!!



  10. Kathy G on April 7, 2011 at 6:59 pm

    Help…everytime I try to log in to FB I get a message I get a message that my account is temporarily unavailable due to a site issue…what can I do or how do I contact FB?



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