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463 Comments

  1. Jazzi40422 on March 25, 2011 at 4:28 pm

    how do u report someone who created a profile for someone incarcerated and the inmate doesnt want the page on here . how do u have it removed ?



  2. RIVER on March 21, 2011 at 1:01 am

    same thing here I changed my Password and lost my code book . When I went in yesterday, I was guessing and now it will not let me reset it at all! It tells me I’ve exceeded mypassword reset attempts and displays a form to fill out with my info to have a reset sent, but when I complete it, it comes back AGAIN and tells me I have exceeded my logon attempts & directs me to a HELP page. When I get there it tells me that page is no longer available and sends to a link that has NOTHING about my problem. Short of deleting my account and losing all the pics posted, how can I get a simple password reset????



  3. Caribbeancowgirl on March 17, 2011 at 2:56 am

    I changed my Password and forgot to write it down. When I went in yesterday, I admit I was guessing and now it will not let me reset it at all! It tells me I’ve exceeded my # of attempts and displays a form to fill out with my info to have a reset sent, but when I complete it, it comes back AGAIN and tells me I have exceeded my logon attempts & directs me to a HELP page. When I get there it tells me that page is no longer available and sends to a link that has NOTHING about my problem. Short of deleting my account and losing all the pics posted, how can I get a simple password reset????



    • Umb2rx on March 17, 2011 at 1:25 pm

      I’m having the exact same problem. The recent I changed my password in the first place was because I was having so much trouble with my facebook profile. I could access the newsfeed but often when I would click on my profile it would just sit there and flicker. Someone told me to reset my password and that worked until I switched laptops. I had to keep resetting my password and now I can’t access my account at all. It won’t even identify my account even though I have put in my name, e-mail address, etc correctly. The last time I put in my name it asked me if I had spelled it correctly — Don’t they think I know how to spell my own name.
      I wish facebook would stop making stupid changes like removing the comment button so that when you press enter it now posts so that you can’t use it for a line break — and work on security and actually providing some customer assistance when you have a problem.



      • Caribbeancowgirl on March 18, 2011 at 4:48 am

        Well I got it fixed – out of 120+ forms, only one of them got a reaction out of FB – I reported my account hacked. Then and only then did they let me answer a few questions and reset my password.

        Try this link, it worked for me!

        http://www.facebook.com/hacked/



    • Thenuthouse04 on March 22, 2011 at 12:42 pm

      i have the same problem….i want to scream cause you cant find help



  4. Guest on March 16, 2011 at 4:03 pm

    All links show me the “Account Temporarily Unavailable
    Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.” Since yest! Its more than 12 hours. And there is no logout option. I am signed in!!!



  5. Tanner on March 15, 2011 at 7:51 am

    A video of mine was removed due to copyright issues a long time ago. I was never given the opportunity to dispute “Fair Use” at all, and my video was removed, as well as my ability to post ANY videos. All I want to do is post a couple videos of my friend’s band playing live, and some of me and a few buddies just doing random things, no chance of copyright issues being a problem. However, Facebook has prohibited me from posting any videos forever. Does anyone know how this unjust punishment can be fixed?



  6. guest on March 15, 2011 at 6:37 am

    FYI – info@facebook.com no longer works – they just send an email back referring you back to their utterly useless help section



  7. T Jcollins on March 13, 2011 at 6:21 am

    Any email address to contact FB?
    I apparently accidentally made a username for my business page, but somehow managed to make it for my personal page instead.
    Anyway to delete this or change it to the correct page?



    • Mjcosta on March 16, 2011 at 7:24 pm

      have you found a solution? the same thing happened to me and it is impossible to get any help on this issue!



    • Julie on March 30, 2011 at 6:17 pm

      Same problem. I was sure I was setting it form my non profit page. Also, do they ever release old names (can I make the non-profit page have the right username)?



    • JT on April 8, 2011 at 10:30 pm

      Same problem here, very frustrating.



    • kristen on April 28, 2011 at 8:35 pm

      I am having the same problem. I accidentally gave my non-profit name to my personal page and I need to change it. Has anyone found a way to change/correct this?



  8. Asherahcapellaro on March 12, 2011 at 9:09 pm

    Some of my videos were removed due to copyright issues. I understand why this happened but what I don’t understand is why I’ve been blocked from posting all videos. I have several videos of me and my friends that bear absolutely no possibility of copyright infringement and I would really like to share them with my friends. Is there a way that I can have my video uploads re-enabled?



  9. Peter beas on March 12, 2011 at 7:07 am

    HI There

    My name is A.D. Im a Musician and have both A fan-page and a personal page. I have done a few shows with my band and at the end of the show I always get emails. With the intent to keep my fans up to date with my shows and Music releases. I decided to use Facebook as a medium to keep my fans “who gave me there emails,” up to date with the happening of me. However I was blocked from adding new friends for a couple of days. I guess I was adding friends too fast. These are fans who want me to add them on to my facebook account. Im not spamming or selling anything. So Im confused why Im being blocked from keeping in contact with my fans and adding new ones? These are people who want me to add them. What can I do to be able to add my fans without being blocked???



  10. terr on March 11, 2011 at 5:47 pm

    a long time ago i created two acconts. one for work and one for friends but i used the same “network” from my college (so i used the same college email) for both accounts and they merged. now i cannot log into my first account… and i would really like to have that deleted now. do you know what i can do??



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